My orders and the table's bill
Follow each order you sent, and your table's whole bill, on your phone.
On this page
My orders shows what became of each order you sent from this phone, and your table's whole bill, dish by dish. It opens by itself after you send an order.
The My orders tab
MenuMy orders 1
Updated 12:41 pm · checks automatically
Refresh1Waiting for the restaurant3
12:41 pm
Staff will confirm your order shortly.
2 × Teh Tarik — Less sugar
Reference QMH2K8Z1Q
2Your table's bill4
Bill 000123
1 × Nasi Lemak Ayam · Being prepared5
RM 14.90
2 × Kopi O · Served
RM 5.60
Service charge
RM 2.05
TotalRM 22.55
Order more6
- Refresh: checks now. Left open, the page checks by itself every 10 seconds.
- An order: one card for each order sent from this phone, newest first.
- The status: where the order is now (see below).
- Your table's bill: everything on the bill so far, also what was ordered with staff.
- Where the dish is: Sent to the kitchen, Being prepared, Ready, Served.
- Order more: back to the menu, to add to the same bill.
What the status says
- Waiting for the restaurant: staff have not accepted it yet. Nothing is cooked before they do.
- Accepted · with the kitchen: the kitchen is making it.
- Not accepted: the restaurant could not take it. Nothing from it is charged. The reason shows under it.
- Waiting for your payment: you chose to pay online and have not paid yet.
- Kept for your table: a pre-order from the queue or a booking. It goes to the kitchen when you get your table.
- Expired: nobody confirmed it in time. It will not be made.
Follow your order
- After Send order, the page opens My orders.
- Wait for the card to say Accepted · with the kitchen, or tap Refresh.
- Your dishes now show under Your table's bill, each with where it is.
- To order again, tap Order more.
Pay an order online
Only where the restaurant offers it. You choose Pay online now in the cart, and the page goes to iPay88 to pay.
- Pay on iPay88's page, with online banking, a card or an e-wallet.
- You come back to My orders. Paid says your order has gone to the restaurant.
- Not paid? On the order's card, tap Try again. Or tap Pay at the counter instead, when it shows.
An order not paid within 30 minutes is not sent to the restaurant. Its card says Not paid: order again.
If something goes wrong
- No orders from this phone yet: nothing was sent from this phone. Tap Browse the menu.
- Couldn't update just now: the phone lost the internet for a moment. The page tries again by itself.
- An order stays on Waiting for the restaurant: staff have not seen it yet. Ask a member of staff.