FooodPosWiki

About this POS

Tap the FooodPos logo on the table screen to see who the POS is registered to, when the free trial or subscription ends, the version it runs, which terminal and outlet it is, and its log for support. Where the version is shown elsewhere, and the round ! with Check for update when a newer version is ready.

Who uses it:OwnerManagerWhere:Windows POSAndroid POS
On this page

About this POS answers the questions support asks first: whose POS is this, is the subscription still running, which version does it run, and which terminal is it. It is read from what the POS already holds, so it answers with the internet down too.

Open it

  1. Go to the table screen.
  2. Tap the FooodPos logo at the top left of the top bar. The bowl in the logo bounces.
  3. The window opens. Tap Close when you are done.
The FooodPos logo at the top left of the table screen opens About this POS.
  1. The FooodPos logo: rest the pointer on it and it says About this POS.

The window, part by part

This is the Windows POS, for a restaurant on its free trial.

About this POS on Windows.
  1. Registered to: the restaurant's name, beside the FooodPos app picture, on the navy band. A POS paired before it kept the restaurant's name shows the outlet's name, with The outlet's name: this POS was paired before it kept the restaurant's. under it.
  2. The chip: Free trial (blue), Trial ended (red), or Active (green) for a restaurant not on a trial.
  3. When it ends: for a free trial, Free trial ends and the date and time it runs out, with how many days are left (14 days left., That is today.). A trial whose date has passed but which the cloud still counts as a trial says The date has passed and the cloud still counts it as a trial, so nothing is switched off yet. A trial that has ended: Free trial ended and its date, with New bills are switched off. Open bills can still be paid and printed. A restaurant not on a trial: No end date, with This restaurant is not on a free trial. The cloud sends a POS an end date only for a trial; a subscription is looked after in the back office.
  4. Where the date comes from: the cloud sends the restaurant's standing with every sync and with the pairing. The POS shows what it last heard.
  5. Version: the version of FooodPos on this device. Give it to support when you call.
  6. Terminal: the POS's code and name, and what it is: Main POS, Sub POS, Waiter or Kitchen.
  7. Outlet: the outlet this POS belongs to.
  8. This POS's log, for support: see The log.
  9. Close: closes the window. Esc, or a tap outside it, does the same.

The log

The POS writes its own log: what it did and when, for support to read when something went wrong. It never holds PINs, passwords or card data.

On Windows
  • Open the log folder: opens the folder in File Explorer. It is normally C:\FooodPos\Data\logs: pos.log is the file being written, pos.1.log and pos.2.log the ones before it.
  • Copy the last 200 lines: puts them on the clipboard. The line under the buttons says Copied 200 lines. Paste them into a message to support. Paste them into WhatsApp or an email to us.
On Android
  • Copy the last 200 lines: as on Windows.
  • Share the log: hands the log file to Android's share sheet, so you can send it with WhatsApp, email or Drive. A tablet has no folder to open.

The line under the buttons may also say The log has nothing in it yet., or The log could not be opened. Try again.

On Android

The Android window is titled FooodPOS, with the app picture above it, and lists four lines:

About this POS on an Android tablet.
  1. Expires: for a free trial, Free trial ends and its date (or Free trial ended). For a paying restaurant, what the cloud last said of the subscription: Subscription until and its date, Subscription expired, Subscription active, no end date or This account is suspended. When that was not today, the day it was asked follows, such as (as of 20 Oct 2026), since it may have been renewed since. Before the POS has asked: Not known yet. This POS asks the cloud when it is online.
  2. Terminal: the POS's name, with its code in brackets.
  3. Outlet: the outlet it belongs to.
  4. Version: the version, with its build number in brackets.
  5. The log: Copy the last 200 lines and Share the log.
  6. Close: closes the window.

The version, and the ! for a newer one

The version is also shown in two other places:

  • on the sign-in screen, in the small line at the foot of the card, such as v0.2.55 · Powered by FooodPos;
  • on the status bar at the foot of the table screen and the sales screen, such as v0.2.55. See The POS status bar.

From version 0.2.53, a POS looks for a newer version by itself. When one is ready, a small round amber ! appears at the right end of the status bar, and on the sign-in screen: in its bottom right corner on Windows, under EN and ☀ on Android. Tap it to see what is new, then Download and install, or Later.

To check at any time: ⚙, Hardware, then Check for update in the list. It shows This version: 0.2.55, when it last checked, Check now, and the offer when there is one, even after Later. See Update the POS apps.

What if…