FooodPos in one page

FooodPos is a point of sale for restaurants. Your staff take orders and payments on Windows PCs and Android tablets or phones. You set up the menu, the tables and the prices, and read the day's sales, in a web browser.

This page shows the parts and how they fit together. Read it once before you start; every part has its own guides.

The parts, side by side

fooodpos.com/dashboard

FooodPos

Today

Dashboard

Today at a glance

Floor Plan

Open Bills

QR Orders

Reservations

Masters

Menu▸

Room▸

Stock▸

Customers▸

Member▸

Outlet▸

General Setup▸

Reports

Reports▸

FooodPos Demo ▾☀Owner ▾

Dashboard ✕

Dashboard

1

Net sales

1,284.50

after discounts, before tax

Bills

63

FooodPos— ▢ ✕

← TablesTable T012Dine In ▾

Nasi Lemak AyamRM 12.90

Teh TarikRM 3.50

Kopi ORM 2.80

CendolRM 6.90

1Nasi Lemak Ayam12.90

1Teh Tarik3.50

TOTALRM 18.15

Pay RM 18.15

Kitchen3

T01#12 · 2 min

1Nasi Lemak AyamMild

Kopitiam Demo4

Nasi Lemak AyamRM 12.90

Teh TarikRM 3.50

The back office

The back office is where the restaurant is set up and read. Its menu on the left has three headings:

• Today: what is happening now: the dashboard, today at a glance, the floor plan, open bills, QR orders and reservations.
• Masters: everything you set up, in seven groups: Menu, Room, Stock, Customers, Member, Outlet and General Setup.
• Reports: sales, payments, taxes, staff, stock, shifts and day end.

The back office can show its menu, titles and common buttons in English, 中文 or Bahasa Melayu: use EN / 中文 / BM in its top bar. See The side menu.

Outlets and POS terminals

• An outlet is one restaurant location: its address, its receipt, its taxes, its tables and its POS. A new restaurant has one outlet, HQ. A company with branches adds an outlet for each.
• A POS terminal is one device's place at an outlet. You make it in the back office, choose what it runs on (Windows or Android) and what job it does, then pair the device to it with a one-time code. A new outlet starts with one POS terminal, T01.

See Pair a POS terminal.

The jobs a device can do

Each POS terminal has an operation mode, chosen in the back office before it is paired. The device takes it from the pairing code and never asks.

Job	What it does	Takes money
Main terminal	The full POS. Runs the day end, serves the other POS on your own network, and prints QR orders and back office reprints. Every outlet has one.	Yes
Sub terminal	A full POS, linked to a Main terminal: a second till.	Yes
Waiter	Order taking only, on a tablet or phone. The bill is paid at a Main or Sub.	No
Kitchen display	Shows the tickets for its kitchen stations; cooks tap them done.	No
Kiosk	A self-order screen for guests. They order on it and pay at the counter, or by card or e-wallet when you allow it.	No
Order board	A screen for guests: their orders under Preparing, then Ready.	No

A Main or Sub POS can also drive a customer display: a second screen facing the guest, showing the order as it is rung up. It is a screen of that POS, not a device of its own. See The devices and what they do.

How they talk: the cloud

The back office and every device meet in the cloud: FooodPos's own servers, on the internet. A change you make in the back office reaches each POS at its next sync, within about a minute. A bill rung at one POS reaches the cloud, and from there the back office's reports and the other POS.

A Main POS can also carry its Sub and Waiter POS over your own shop network, so that only the Main needs the internet. That is a setting of the Main: Through the internet, or On your own network only. See Through the internet, or On your own network only.

When the internet drops: local first

Every POS saves its work on the device first, and sends it to the cloud after. So when the internet drops, the counter keeps going: bills are opened, dishes are sent to the kitchen printers, payments are taken and receipts print. The floor plan shows how many changes are still waiting to be sent, and the POS sends them, in order, as soon as the line is back. A few things need the cloud and say so plainly: vouchers, Member, bookings, the queue and QR ordering, among others. See What works without the internet.

Your guests' own pages

These work on the guest's phone, in the browser:

• QR ordering: the menu, ordering, and calling the staff from the table. It is switched off on a new restaurant until you switch it on. See QR Ordering.
• Online booking: your booking link, where guests book a table.
• The waiting queue: a QR code at the door; guests join the queue and can order ahead.
• Members: with the Member add-on, your regulars earn points and pay with their wallet.

The Boss app

The Boss app is the owner's view of the sales on a phone: today's sales, sales by hour, by staff and by payment method, every bill, and balances. It only reads; nothing can be changed from it. Sign in with your back office account. It is on the POS apps page. See Install the Boss app and sign in.

Words to know

Word	Means
Back office	The website where the restaurant is set up and read.
Outlet	One restaurant location. A new restaurant's is HQ.
POS terminal, POS	One device's place at an outlet. The first is T01.
Main POS, Sub POS	The two full POS jobs. The Main runs the day end.
Pairing	Joining a device to a POS terminal with a one-time code.
Sync	The POS and the cloud exchanging news: menu and settings down, bills up.
Shift	One cashier's time on a POS, from the opening float to the cash count.
Day end	Closing the business day at the Main POS, with its Z reading.

Where to go next