Taxes & Charges: Where it is not charged
Switch a tax or a charge off for order types (final), for categories (and everything inside them) or for single dishes, put a dish back with Charge anyway, the sentence that says what the tax does now, the warning about prices that already include the tax, and Save where it is not charged.
On this page
Every tax and charge has a Where it is not charged tab. It answers questions such as "no service charge on take-away", "no service charge on cigarettes" or "no SST on this one dish".
It holds three lists, and they are not the same:
- Order types: switched off here, the whole bill goes without the charge, and nothing puts it back.
- Categories: switched off here, every dish in the category, and in every category inside it, goes without it.
- Dishes: one dish at a time, off, or Charge anyway to put one back after its category switched it off.
Before you start
- You need Taxes & Charges, Edit. With View only, the tab can be read but not changed.
- The tax must be saved. On a new tax the tab says Save this tax first. Then open it again and its switches can be set here.
Open the tab
- In the menu, under MASTERS, click General Setup, then Taxes & Charges.
- Click Where it is not charged on the row of the tax or charge. The window opens on that tab.
The top and the order types
SVC — Service charge
🧾 Tax🚫 Where it is not charged1
Service charge 10% is charged on 45 of your 48 items, on Dine In and QR Order, but not on Take Away and Counter.2
Order types — switching it off here is final3
A bill rung up on an order type you tick goes without this charge completely. Nothing puts it back: not a category, not a single dish. This is where "we do not charge service on delivery" is set.
Service charge 10% is charged on Dine In and QR Order. It is not charged on Take Away and Counter.4
The ticks below are where it is NOT charged. To charge it on take-away and delivery only, tick every other order type — the line above always says the plain version.5
| Order type6 | Notes7 | |
|---|---|---|
| ☐ | Dine In DINEIN | |
| ☑ | Take Away TAKEAWAY | Order Types screen: no service charge |
| ☑ | Counter COUNTER | Order Types screen: no service charge |
| ☐ | QR Order QR |
- Where it is not charged: the tax's last tab.
- The sentence at the top: what this tax or charge does right now, read aloud: on how many of your switched-on dishes, and on which order types. It changes as you tick, before you save.
- Order types — switching it off here is final: the first list, with its rule under it.
- The plain sentence: the order types it is charged on, and those it is not.
- The note about the ticks: the ticks are where it is not charged.
- Order type: one row per order type, with its code in grey. Tick it to switch the charge off for every bill of that order type.
- Notes: To switch off (amber) or To switch back on (green) on a tick not saved yet, Inactive on an order type switched off, and on the service charge Order Types screen: no service charge where the Order Types screen says the same.
Categories
SVC — Service charge
🧾 Tax🚫 Where it is not charged
Categories — a section at a time, and everything inside it1
Ticking a category switches this off for every dish in it, and for every sub-category inside it too. A dish you still want charged can be put back one at a time on the Dishes list.
| Category | Notes | |
|---|---|---|
| ☑2 | Tobacco TOB | |
| ☐ | Main Course MAIN | |
| ☑ | Liquor LIQ | To switch off |
| ☐ | › Beer BEER | Already off — Liquor is switched off [3] |
- Categories — a section at a time, and everything inside it: the second list, with its rule.
- A category's tick: switches the charge off for every dish in it.
- Already off — Liquor is switched off: a sub-category reached from the category above it. Unticking it alone changes nothing while the category above stays ticked.
Dishes
SVC — Service charge
🧾 Tax🚫 Where it is not charged
Dishes — one plate at a time1
A dish you tick never pays this charge. A dish you mark "charge it anyway" pays it again after its category switched it off — but nothing here reaches a bill whose order type is switched off above.
Search code or name…
2All categories
3Only the ones I have changed here4Inactive
Switch off all shown (48)5Switch back on all shown
48 of 48 dishes
| Off6 | Charge anyway7 | Code | Dish | Category | Right now8 |
|---|---|---|---|---|---|
| ☐ | ☐ | N001 | Nasi Lemak Ayam | Main Course | Charged |
| ☑ | ☐ | C005 | Corkage | Main Course | Not charged — this dish |
| ☐ | ☐ | B002 | Tiger Beer | Beer | Not charged — its category |
| ☐ | ☑ | B010 | Beer tower | Beer | Charged — put back [9] |
Not saved yet: switching off 1 category.10
CloseSave where it is not charged11
- Dishes — one plate at a time: the third list, with its rule.
- Search code or name…: finds dishes by code, name or second-language name.
- All categories: shows one category's dishes only.
- Only the ones I have changed here: shows only the dishes this tax has a switch on. Inactive also shows switched-off dishes.
- Switch off all shown ticks Off on every dish the filters show, Switch back on all shown clears them. The count beside says how many of the dishes are shown.
- Off: this dish never pays this charge.
- Charge anyway: the dish pays it after all, although its category is switched off. It can be ticked only while its category is switched off.
- Right now: where the dish ends up: Charged, Not charged — this dish, Not charged — its category or Charged — put back. Also Follows the outlet on a dish taxed by its outlet, and on the service charge Items screen: no service charge.
- Charged — put back: a dish brought back with Charge anyway.
- The line at the foot: what is not saved yet, for example Not saved yet: switching off 1 category., or Nothing to save yet.
- Save where it is not charged: saves the three lists. Close closes the window; ticks not saved are dropped.
Switch a charge off for an order type
- Open the charge's Where it is not charged tab.
- Under Order types, tick each order type that should not pay it, for example Take Away and Delivery. The sentences above follow your ticks.
- Click Save where it is not charged. The big green SAVED says what moved, for example Saved order types (2 switched off).
Switch it off for a category, and put one dish back
- Under Categories, tick the category, for example Liquor. Its sub-categories show Already off — Liquor is switched off.
- Under Dishes, find the dish that should still pay it, for example by choosing Beer in All categories.
- Tick its Charge anyway. Right now says Charged — put back.
- Click Save where it is not charged.
Switch it off for single dishes
- Under Dishes, search for the dish, or choose its category.
- Tick its Off. To do every dish shown at once, press Switch off all shown.
- Click Save where it is not charged.
