Around the back office

Signing in, the side menu, the top bar, tabs, lists and the outlet switch.

• Sign in to the back officeOpen the FooodPos back office at fooodpos.com and sign in with your email address and password, then choose a subscription or an outlet when you are asked. Every box, button and message on the sign-in page, explained.
• Forgot your passwordSet a new back office password with a link sent to your email address. The request form, the security check, the email, the Set a new password page, and what to do when a link no longer works.
• The side menu: TODAY, MASTERS, REPORTSThe back office's menu on the left, part by part. The three headings, the categories that open with ▸, the User and Staff rows, the five report rows, why everything is folded when you sign in, and how to hide the menu.
• The top bar and your account menuThe bar above every back office page, part by part. The subscription box, the trial or expiry chip, the look button, your name and the menu under it, with POS apps (download), How to start your POS, the password link, Sign out everywhere and Sign out.
• Switch to another subscriptionWhen your email address signs in to more than one restaurant, move from one subscription to another from the top bar, without signing out. The Choose a subscription window, its search, the Current and Suspended badges, and what happens when you switch.
• Day, Autumn and Night looksThe back office has three looks, Day, Autumn and Night, and one button in the top bar that steps through them. What each look paints, and where your choice is kept.
• Screens as tabsEvery back office screen you open gets a tab above the page, so you can go back and forth between them. Switching tabs, closing one with ✕, Close others, the limit of 12, and what the tabs remember.
• All outlets, or the working outletA restaurant with more than one outlet sees two kinds of Outlet box in the back office. The outlet switch on TODAY, stock and report pages, which starts on All outlets, and the working outlet box on Items, Kitchen Tickets, Table Plan, Dining Shifts and a few more, which sets the one outlet you work in.
• Lists: search, new, edit, deleteMost setup screens in the back office are a list with the same controls. Search…, Show inactive, + New, Edit, Delete (or deactivated when it is in use), the window with Cancel and Save, and the big green SAVED.
• Dates, presets and the business dayHow every report chooses its dates. The quick choices Today, Yesterday, Last 7 days and Last 30 days, the From and To boxes, the one-date reports, and the business day that ends at the outlet's day-end hour rather than at midnight.
• Export CSV, PDF, print and emailWhere the back office lets you take figures and papers out, and what each holds. Export CSV on every report table, a bill's Print, Export PDF and Email in the Sales list, Day end by POS as a PDF, and the QR codes as PDF stickers.
• Why a menu item or button is missingThe back office shows each person only what they may use. Rights come from the access group, the Administrator and the manager group open more, features not in the subscription are hidden, and Member asks you to add it to your plan.
• When a save is refusedWhat the back office shows when a save does not go through, and what to do. The red line in the window, the sub-tab marked with the problem, someone else saving first and Reload, the day-end hour while the day is open, and the licence's limits on outlets and POS terminals.
• Trial days and subscription noticesHow the back office tells you how long your free trial or your subscription has left. The chip in the top bar, the banner in the last seven days, what still works once a trial has ended, and the emails FooodPos sends.