FooodPosWiki

Open Bills

Every bill not paid yet, at every outlet, live in the back office. Who opened it, what it comes to, what is paid, and each dish's kitchen status, line by line.

Who uses it:ManagerWhere:Back office
On this page

Open Bills lists every bill that is not paid yet: the tables still eating, the takeaways not collected, the bills put on hold. For each one you see its table, its server, what it comes to, what is paid and what is still owed.

Click View on a bill to read it line by line, with each dish's kitchen status: not sent, sent, ready or served.

It is for looking only. Bills are changed and paid on the POS. Use this page to find the bill that has been open for two hours and see what is on it.

Before you start

  • You need the right to see bills. Without it, Open Bills is not in your menu.
  • The page opens on every outlet you may see. With more than one outlet, the Outlet box narrows it to one.

Open Open Bills

  1. In the back office's menu, under TODAY, click Open Bills.
  2. Or click the Open bills tile, or View all, on Today at a glance.

The list, part by part

Open Bills: every bill not paid yet, newest first.
  1. Open Bills: under TODAY in the menu.
  2. The summary: Live., the outlets shown, how many bills are open, and the money still owed on them (on the floor). The list reads itself again every 20 seconds.
  3. Outlet: All outlets, or one outlet. Shown only when you have more than one outlet.
  4. Refresh: reads the list again now.
  5. Bill: the bill's pending number, the one on its bill slip, such as SP-HQ-T01-000042. An open bill has no receipt number yet: it gets one when it is paid. A bill put on hold has an amber Held badge.
  6. Outlet: the bill's outlet, shown when more than one outlet is on the page. Click the heading to group the bills by outlet (▲); click again to go back to newest first.
  7. Outstanding: what is still owed: Total less Paid.
  8. View: opens the bill. See Read one bill.

The other columns:

ColumnWhat it shows
TableThe table, or Takeaway for a bill with no table.
TypeThe bill's order type, such as Dine In or Takeaway.
ServerWho serves the bill, or —.
GuestsHow many guests the bill is for.
TotalWhat the bill comes to now.
PaidWhat has been paid on it so far, such as part of a split bill.
OpenedWhen the bill was opened.

A bill from a QR order accepted in the back office has a pending number of the outlet's own, such as SP-HQ-QR-000006.

Read one bill

  1. Click View at the end of the bill's row.
  2. The window Bill SP-HQ-T01-000042 opens (with several outlets, the outlet's code follows, such as · HQ).
  3. Read the bill. Nothing in it can be changed.
  4. Click Close.
One bill: who and where, each line with its kitchen status, then the money.
  1. The title: the bill's pending number, and its outlet when several are on the page.
  2. Table, Type, Guests and Server: where the bill is, its order type, its guests and who serves it. A bill with no table says Takeaway.
  3. A line: the dish, its quantity, its price and its amount. The modifiers chosen show under the dish in grey, and a note in amber. A price changed by hand on the POS shows the price it was, struck through, beside the price charged.
  4. Kitchen: where the dish is: Not sent (grey, not sent to the kitchen yet), Sent (blue), Ready (green) or Served (green).
  5. ↳ a set's contents: the dishes inside a set meal, under it. They have no price of their own: —.
  6. A voided line: a dish taken off the bill is struck through and pale. It is not counted.
  7. The money: in the order the bill adds up: Subtotal, Line discount and Bill discount (with a minus), Service with its rate, the restaurant's own second charge by its name, then each tax (one included in the price shows grey, with (incl)), Rounding, the Total, and each payment already taken.
  8. Outstanding: what is still owed on the bill.
  9. Close: closes the window.

A payment whose method was changed after it was taken says so, such as Card (changed from Cash by Ali, 5 Oct 12:21).

See one outlet, or group by outlet

  1. To see one outlet, choose it in Outlet. Choose All outlets to see them all again.
  2. To keep every outlet but put each one's bills together, click the Outlet column's heading. ▲ shows the list is grouped. Click it again to go back to newest first.

What if…