FooodPosWiki

Outlets: QR ordering

The outlet's QR ordering sub-tab. The QR profile this outlet's guests get, the QR ordering hours (Same as the outlet's operating hours, or Its own hours) with what a guest meets now, and how sold-out dishes show on the QR menu.

Who uses it:OwnerWhere:Back officeQR ordering
On this page

Guests can order from their phone by scanning a QR code at the table. How the QR menu looks and works is a QR profile, made in General Setup, QR Ordering. The outlet's QR ordering sub-tab chooses which profile its guests get, when they may order, and what they see for a dish that is sold out.

A new outlet takes no QR orders until a profile is chosen here.

Before you start

  • You may change the outlet.
  • At least one QR profile exists. See QR Ordering: the profile.
  • For Same as the outlet's operating hours, the outlet's hours are set on its Operating hours sub-tab. See Operating hours.

Open it

  1. In the menu, under MASTERS, click Outlet, then Outlets.
  2. Click Edit on the outlet's row.
  3. Click the QR ordering sub-tab.

The sub-tab, part by part

QR ordering: the profile, the hours, and the sold-out dishes.
  1. QR profile: the profile guests get when they scan a code at this outlet: its menu, prices and settings. None — this outlet takes no QR orders means guests are told self-ordering is not available. Only profiles in service are offered; one switched off says (switched off). The line under it says what the choice means.
  2. QR ordering hours: when guests may order. Outside the hours the QR page still shows the menu, takes no orders, and says when it opens again.
  3. Same as the outlet's operating hours: the QR follows the Operating hours sub-tab. Its line says Set on the Operating hours tab., or The outlet has no hours set, so the QR is open at any time.
  4. Its own hours: the QR has a week of its own, such as closing 30 minutes before the kitchen. A week grid opens under it, the same as on Operating hours: up to three periods a day, + Add period, Closed, Copy Monday to every day. It starts from the outlet's hours.
  5. What a guest meets now: the cloud's answer for this moment, such as QR ordering is open now, until 10:00 pm., QR ordering is closed now (outside QR hours). It opens at 5:00 pm., QR ordering is closed: the day end is done. It opens tomorrow at 10:00 am., or QR ordering is closed by hand from a POS (Siti on T01), until it is opened again or the day ends.
  6. Sold-out dishes on the QR menu: what a guest sees for a sold-out dish. Either way it cannot be ordered.
  7. Show them dimmed, marked sold out: the dish stays in its place, dimmed, with the sold-out text across it. This is the default.
  8. Hide sold out items: the dish leaves the guest's menu while it is sold out, and comes back by itself when it is on sale again.
  9. Sold-out text: the words across a sold-out dish, up to 30 characters, such as Finished or 售完. Left blank, guests see Sold out. With dishes hidden, the words show only where a guest already had the dish in the cart or open.
  10. On the guest's phone: the mark as the guest's phone draws it, so you can judge your words. With Hide sold out items chosen, the line under it says Hidden: guests will not see the dish at all. This is how it looks when dimmed.
  11. The line under the preview: what it shows.
  12. Save: saves the profile, the hours and the sold-out display with the rest of the outlet.

Start QR ordering at an outlet

  1. Choose the outlet's QR profile.
  2. Choose Same as the outlet's operating hours, or Its own hours and set the week.
  3. Choose how sold-out dishes show, and their words if you like.
  4. Click Save. Guests ordering by QR here get the new QR profile straight away. No POS sync is needed: the guest's phone asks the cloud.
  5. Print the outlet's table codes: General Setup, QR Ordering, Codes to print. See Codes to print.

To stop QR ordering at the outlet, choose None — this outlet takes no QR orders and click Save.

What if…