FooodPosWiki

POS terminals: Customer display tab

The Customer display tab of a Main or Sub POS. Switch the second screen on, choose Full screen, Split or Background, the top bar's logo and welcome words, your picture, up to 10 advertisements, the preview, and the restaurant's files shared by every POS.

Who uses it:OwnerWhere:Back officeWindows POSAndroid POSCustomer display
On this page

A Main or Sub POS can show the guest their order on a second screen that faces them: each dish as it is rung up, the total, and a thank-you when the bill is paid. Between guests the screen shows your picture or your advertisements. The Customer display tab of the POS decides what that screen shows.

The tab has its own Save. Its pictures and videos are kept once for the whole restaurant, in The restaurant's files, and any POS can use them.

Before you start

  • You are an Administrator or a Manager, and you may change the outlet.
  • The POS is a Main terminal or a Sub terminal, already paired. A waiter tablet, a kitchen display, an order board and a kiosk have no customer display.
  • A second screen is plugged into the POS, or the device has one built in.
  • Pictures are JPEG, PNG or WebP, at most 1 MB each. Videos are MP4, at most 20 MB each. The restaurant's files may take 200 MB in all.

Open it

  1. In the menu, under MASTERS, click Outlet, then Outlets.
  2. Click Edit on the outlet's row, then the POS terminals tab.
  3. Click Edit on the POS's row, then the Customer display tab at the top of its window.

The tab, part by part: switch, look and top bar

Customer display, top half: what the POS last said of its second screen, the switch, the three looks, the top bar and your picture.
  1. Customer display: the third tab of the POS's window, for a Main or Sub POS.
  2. The status line: what the POS last said of its second screen: the screen found and its size, whether the customer display is showing on it, how many of its pictures and videos are already on the POS, and how long ago it said so. In amber, no second screen found.
  3. Show a customer display on this POS's second screen: the switch. Off by default. The screen is kept awake while it is on.
  4. The three looks: Full screen: Only the customer's order. Split: The order on one half, your adverts on the other. Background: The order over your picture or logo. Click a card to choose it. The box's grey line says what never changes: A top bar (your logo and welcome words) and a bottom bar ("Powered by FooodPos") are always shown. The order, your picture and your advertisements are shown between them, never under them.
  5. Advertisement on the: Left or Right: which half the advertisements take. Shown for Split only. On a screen standing upright, Left is the top half and Right the bottom half.
  6. Logo: the picture at the left of the top bar: FooodPos logo, or one of the restaurant's pictures. Choose a logo picture uploads a new one and chooses it; Remove goes back to the FooodPos logo. The line under it: No logo of your own: the FooodPos logo is shown., or with a logo, A JPEG, PNG or WebP. A PNG with a clear background stays clear on the bar.
  7. Welcome words: one line beside the logo, up to 60 characters. The grey line counts them, such as 24 of 60 characters. Too long for the bar, they end with "…" on the screen.
  8. The bottom bar: The bottom bar always says "Powered by FooodPos". It cannot be changed.
  9. Your picture (logo or background): one picture, or No picture. Upload a picture adds one and chooses it; Remove takes it off. Where it shows depends on the look (below).
  10. Save: saves the whole tab. It says T01 will show it within a minute, or Switched off on T01. Close shuts the window without saving.

Where each part shows, look by look

LookWhile a bill is rung upBetween guests
Full screenThe order fills the screen.Your picture fills the screen, or Welcome.
SplitThe order on one half; the advertisements on the other (your picture when there is no advertisement).The advertisements play over the whole screen; with none, your picture, or Welcome.
BackgroundThe order over your picture, dimmed so the words read.Your picture fills the screen, or Welcome.

When the bill is paid, the order's place shows a tick, Thank you, and Total, Paid and Change. The top bar and the bottom bar are always there, and nothing is drawn over them.

The tab, part by part: advertisements, preview and files

Customer display, bottom half: the advertisements in their order, the preview with a sample bill, and the restaurant's files.
  1. Advertisements: up to 10 photos or videos, played one after another in this order. Split only: beside the order, and over the whole screen between guests. Full screen and Background never play them. Videos play muted. No advertisements yet. when there are none.
  2. An advertisement: its place, a small picture, its name, kind, size. ▲ plays it earlier, ▼ later, ✕ takes it off this POS (it stays in the restaurant's files).
  3. Add photo or video: uploads a file from your computer into the restaurant's files and adds it at the end. Dimmed at 10.
  4. Choose from uploaded…: adds a file the restaurant already has.
  5. Seconds per photo: how long each photo shows: 5, 8, 10, 15 or 30. A video plays to its end.
  6. Preview: the customer's screen as it will look, with a sample bill, on Between customers, Bill or Paid. It plays your advertisements as the POS will. The words and the dishes are a sample; the POS shows the real bill in the dish names you typed.
  7. The restaurant's files: every picture and video uploaded, for every POS of the restaurant, with how much of the 200 MB is used. Under a file, Used on and the POS that show it. Nothing uploaded yet. when there are none.
  8. Delete: removes a file nobody uses from the restaurant's files. It asks first.

Switch the customer display on

  1. Open the POS's Customer display tab.
  2. Tick Show a customer display on this POS's second screen.
  3. Choose a look: Full screen, Split or Background.
  4. Choose a Logo and type the Welcome words, if you want them.
  5. Click Save. It says T01 will show it within a minute.
  6. On the POS, the customer display opens on the second screen. Which screen it uses, and Show test, are on the POS: Hardware, Customer display. See Turn the customer display on at the POS.

To switch it off, untick the box and click Save: it says Switched off on T01.

Add advertisements

  1. Choose the look Split, and Left or Right.
  2. Click Add photo or video and choose a file. It says Added to the restaurant's files. Press Save to show it on this POS. A file the restaurant already has says Already in the restaurant's files. Press Save to show it on this POS. instead.
  3. Or choose a file in Choose from uploaded….
  4. Put them in order with ▲ and ▼. Choose Seconds per photo.
  5. Check the Preview, then click Save.

The POS fetches the files and starts playing them within about a minute. The status line counts the files on the POS, such as 3 of 3 files on the POS.

Use the same pictures on another POS

The files are the restaurant's. On another Main or Sub POS, open its Customer display tab and choose them in Choose from uploaded…, Logo or Your picture. Nothing is uploaded twice.

Delete a file from the restaurant's files

  1. Take it off every POS that uses it: on each, ✕ it, or choose another logo or picture, and Save.
  2. In The restaurant's files, click Delete beside it.
  3. Answer the question Delete old-menu.png from the restaurant's library? with OK.

What if…