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Sales Report: Payments

The Payment Summary, method by method. What was tendered in cash, by card, e-wallet, Pay later and deposits, with the change, surcharges, tips and each method's share, and below it the Pay later debts collected and the deposits taken and handed back.

Who uses it:OwnerManagerWhere:Back office
On this page

Payments opens the Payment Summary: how the bills were paid, method by method. A cash-up is checked against it, and it is what you match with the bank and the card terminal's settlement.

What it counts

  • The payments on paid bills, and on refunds. A refund's payment is money going back, so it comes off its method. A payment taken back on a bill (reversed) is left out. Payments on open bills are not here yet.
  • By the bill's business day. A payment counts on the business day of its bill; a refund's on the refund's day. See Dates, presets and the business day.
  • By the POS that took the money, when you choose one POS: the POS whose drawer it went into, which can be another POS than the one the bill was opened on. That is what one POS's cash-up is checked against.
  • Pay later and deposits used are rows of their own. They paid a bill, but no money came in that day. Their Kind says so.
  • Money taken outside the bills is in its own two panels at the foot: debts collected, and deposits taken and handed back. They are not sales.

Before you start

  • You need Payment Summary in your back office access group.

Open the Payment Summary

  1. In the menu, under REPORTS, click Sales Report, then Payments.
  2. Choose the outlet, the POS and the days. See The controls every report shares.

The report, part by part

The Payment Summary of one business day at one outlet, with the two panels of money taken outside the bills.
  1. Payments: under REPORTS, in the Sales Report row. The page is called Payment Summary.
  2. The POS line: shown when there is more than one POS. Payments are counted on the POS that took the money.
  3. Total tendered: every method added together. With outlets in two currencies, one total for each.
  4. Export CSV: saves the methods as payments.csv, with Code, Method, Transactions, Amount, Change, Surcharge and Tips.
  5. Method: the payment method, as it is named in Payment Methods. A method is one row for all the outlets on screen. The biggest comes first.
  6. Kind: what the method is: Cash, Card, E-wallet, Voucher, Member wallet or Online. Two kinds are not money received that day: Pay later (not money received), a debt the customer pays later, and Deposit used (taken earlier), a deposit paid on another day.
  7. Transactions: how many payments, refunds included.
  8. Amount: what the method paid on the bills, after the change was given back.
  9. Change given: the change handed back.
  10. Surcharge: the extra charged on the method, such as a card surcharge. Tips beside it: the tips taken with the payment.
  11. Share: the method's part of Total tendered. — when the total is 0 or less.
  12. Collections (Pay later debts): money a customer paid on a Pay later debt in those days, by method, with how many payments. It is money received, but for a sale made on another day: not a sale.
  13. Deposits: deposits taken and handed back in those days, by method. Under it: what deposits paid on bills (Used on bills, which is the Deposit row above) and what was forfeited. A table Handed back appears under the deposits taken when money went back.

The two panels at the foot appear only when the days have a debt collected or a deposit. With All outlets, By outlet and By POS (with Transactions, Amount, Change given, Surcharge and Tips) sit above the table. See By outlet and By POS.

Check a cash-up

  1. Choose the outlet, then in POS the POS whose drawer you count.
  2. Choose the day, such as Today or Yesterday.
  3. Read the Cash row's Amount: the cash the bills put in that drawer, change already given back.
  4. Add the Cash rows of Collections and of Deposits taken, less any deposit Handed back in cash: that cash went into the drawer too.
  5. Compare with the counted cash. The POS's own cash-up, and the variance, are on Shifts.

What if…