Wiki
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中文
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Guides
Start here
How to use this wiki
Getting started
FooodPos in one page
Start a free trial
What your new restaurant starts with
How to start your POS (the guide in the back office)
Download and install the POS app
Pair a POS terminal
Sign in on the POS for the first time
Ring your first bill
Set up a new restaurant, in order
The devices: Main POS, Sub POS, Waiter, Kitchen display, Order board, Kiosk, Customer display
Your plan: features, outlets and POS terminals
Update the POS apps
What works without the internet
Guides in this part →
Back office
Around the back office
Sign in to the back office
Forgot your password
The side menu: TODAY, MASTERS, REPORTS
The top bar and your account menu
Switch to another subscription
Day, Autumn and Night looks
Screens as tabs
All outlets, or the working outlet
Lists: search, new, edit, delete
Dates, presets and the business day
Export CSV, PDF, print and email
Why a menu item or button is missing
When a save is refused
Trial days and subscription notices
Guides in this part →
Today
Dashboard
Today at a glance
Floor Plan
Open Bills
QR Orders
Reservations
Reservations: take a booking
Reservations: your booking link and QR
Guides in this part →
Masters
Menu
Items
Items: add an item (General tab)
Items: Tax & charges tab
Items: Pricing tab
Items: Kitchen tab
Items: Modifiers tab
Items: Set contents tab (combo / set meals)
Items: Commission tab
Items: Ingredients tab
Items: pictures
Items: copy an item
Items: Import from Excel or CSV
Items: change or delete many at once
Items: where their tax comes from
Items: sold out today (86)
Categories
Modifiers
Modifiers: Apply to items
Menu Designer
Menu Designer: Designed or Auto
Menu Designer: categories and buttons
Menu Designer: fill a category automatically
Menu Designer: Menu settings
Menu Designer: drag buttons and tabs
Price Levels
Promotions
Promotions: Item or category discount
Promotions: Happy hour
Promotions: Buy X get Y
Promotions: Bill total tiers
Promotions: each dish its own price (basket)
Promotions: when, where and how it applies
Promotions: Try it
Vouchers
Vouchers: what a voucher gives and when
Vouchers: Printed batches
Vouchers: giving at the POS
Vouchers with promotions and discounts
Guides in this part →
Room
Kitchen Tickets
Kitchen Tickets: a bill's tickets
Table Plan
Table Plan: floors and Copy plan
Table Plan: a table's settings
Table Plan: arrange many tables
Table Plan: an upright layout for phones
Table Plan: what a taken table shows
Kitchen Stations
Kitchen Stations: screen, pass and bump slips
Guides in this part →
Stock
Store Room
Store Room: an item's stock card
Which items track stock
Suppliers
Stock Documents
Stock Documents: record a delivery
Stock Documents: wastage and adjustment
Count a Shelf
Custody (kept items)
Custody: a keep, written off or released
Custody: key in a kept item by hand
Custody: The shelf
Guides in this part →
Customers
Customers
Customers: Details tab
Customers: Invoices & deposits, Statement & history
Customers: Merge
Customers: Record money
Deposits
Deposits: extend, refund or forfeit
Guides in this part →
Member
Overview
Members
Members: one member's page
Points
Wallet
Vouchers (member vouchers)
Redeem rules
Member sales
Member sales: Needs attention
Settings (member settings)
Settings: Registration form
Settings: Member vouchers the POS may give
Connection
When Member is not in your plan
Guides in this part →
Outlet
Outlets
Outlets: add an outlet
Outlets: Details and Address & contact
Outlets: Receipt (header, footer, logo)
Outlets: Money
Outlets: Money › iPay88 e-wallet
Outlets: Kept items
Outlets: QR ordering
Outlets: Operating hours
Outlets: Pay later & deposits
Outlets: Numbering
Outlets: POS terminals tab
POS terminals: General and Operation
POS terminals: Orders & payments
POS terminals: Kitchen
POS terminals: Shift & day end
POS terminals: Hardware tab
POS terminals: Customer display tab
POS terminals: Order board tab
POS terminals: Kiosk tab
POS terminals: Reload, Unpair code, Replace this Main POS
POS Terminal Settings
POS Terminal Settings: General tab
POS Terminal Settings: Order screen tab
POS Terminal Settings: Selling tab
POS Terminal Settings: Printing tab
POS Terminal Settings: number formats
POS Terminal Settings: set the next number
Apply to terminals
System Button
Guides in this part →
General Setup
User ▸
Back office users
Back office access groups
POS users
POS users: PINs
POS access groups
Staff ▸
Staff Master
Staff Categories
Taxes & Charges
Taxes & Charges: Apply to
Taxes & Charges: Where it is not charged
Taxes & Charges: the service charge
Taxes & Charges: a charge of your own
Order Types
Payment Methods
Payment Methods: pictures and standard logos
Payment Methods: Payment method groups
Payment Methods: card terminals and iPay88
Print Formats
Print Formats: design a receipt
Print Formats: the bill
Print Formats: the kitchen slip
Print Formats: kitchen labels (label printers)
Print Formats: the master slip
Print Formats: X reading and Z reading
Print Formats: Deposit slip, Invoice, Payment receipt
Print Formats: QR ordering slip
Print Formats: Kiosk slip
Print Formats: letter styles
Void / Discount Reasons
Units of Measure
Dining Shifts
QR Ordering
QR Ordering: a profile's settings
QR Ordering: Pickup and delivery
QR Ordering: New order sound
QR Ordering: Codes to print
QR Ordering: Game
QR Ordering: Game plays
Guides in this part →
Reports
The controls every report shares
Sales Report ▸
Sales Report: Sales
Sales Report: Sales list
Sales Report: Item Sales
Sales Report: Payments
Sales Report: Payment terminals
Sales Report: Promotion Sales
Sales Report: Numbering check
Pay Later & Deposit Report ▸
Pay Later & Deposit Report: Pay later outstanding
Pay Later & Deposit Report: Pay later activity
Pay Later & Deposit Report: SST on pay later
Pay Later & Deposit Report: Deposits held
Pay Later & Deposit Report: Deposit activity
Pay Later & Deposit Report: SST on deposits
Tax Report › Tax Summary
Staff Report › Commission
Staff Report › Attendance
Other Reports › Stock
Other Reports › Stock: Purchases
Other Reports › Stock: Consumption
Other Reports › Stock: Wastage
Other Reports › Stock: Counts
Other Reports › Stock: Balance
Other Reports › Stock: Stock card
Other Reports › Shifts
Other Reports › Day end by POS
Other Reports › Activity
Guides in this part →
Boss app
Install the Boss app and sign in
Boss app: dates, outlets and the menu
Boss app: Today
Boss app: Hourly
Boss app: Top
Boss app: Staff
Boss app: Payment
Boss app: Bills
Boss app: Balances
Guides in this part →
POS (Windows and Android)
Set up and sign in
Start the POS
Set up this POS (the pairing screen)
Connect to the Main POS (after pairing)
Sign in
Sign in with the PIN alone
Sign in with a password
When sign-in is refused
The language button (EN / 中文 / BM)
Day mode and Night mode
The on-screen keyboard and number pad (Windows)
Log out and Exit POS
Unpair a POS with a one-time code
This POS is no longer paired
Replace a broken Main POS
About this POS
The POS status bar
Notices at sign-in
Screen direction (Android)
Guides in this part →
Tables
The table screen
Open a table and the number of guests
What a table's colour says
The table window
Clear a table
The orders panel (QR orders and quick sales)
Quick sale
A POS with no tables: sales screen only
Unsynced and refused work
A table in use on another POS
A taken table while the internet is down
Taking orders on a phone or an upright tablet (Android)
No shift is open
Guides in this part →
Taking an order
The sales screen
Add dishes to the bill
Item code, barcode and search
A bill line's window
Change the quantity
Choices and modifiers
Set meals
Open-price dishes
Dishes sold by weight
Change a price
Discount the bill or a dish
Void a dish
Void the bill
Promotions on the bill
A voucher on the bill
Order type and service type
Who served, and sold by
Bill remark
Save & Fire
Leaving a bill with dishes not sent
Print bill
Reprint ticket
Move table
Split bill
Print QR for a table
Return dishes (negative quantity)
Mark a dish sold out from the POS
Second-language names on the POS
Manager approval on the spot
Call the order number to the order board
Guides in this part →
Payment
Take payment and close a bill
Pay one bill with several methods
Cash and change
Reference numbers
Card terminal payments (PBB, Fiuu)
iPay88 e-wallet payments
Close a bill with nothing to pay
Give money back (a bill below zero)
Take back a payment
Manager approval for payment
Guides in this part →
Last bill and refunds
Last bill
Change a bill's payment method
Refund a bill
Guides in this part →
Kept items
Kept items
Keep an item for a guest
Hand a kept item back
Guides in this part →
Vouchers
Give voucher
QR game prizes on the bill
Guides in this part →
Bookings and the queue
Bookings
New booking
The queue
Guides in this part →
QR orders
Accept or reject QR orders
Call waiter, Bill please, Help
Close or open QR ordering now
Guides in this part →
Stock
Stock: stock in, wastage, kept item
Guides in this part →
Settings menu
The Settings menu
Print log
Guides in this part →
Kitchen, board, kiosk and display
Order board
The order board: what guests see
Calling orders from the POS
The order board's own settings (three taps)
Guides in this part →
Customer display
The customer display: what the guest sees
Turn the customer display on at the POS
The pole display
Guides in this part →
For your guests
QR ordering
How a guest orders by QR
The menu page
Choosing a dish's options
The cart and sending the order
Guides in this part →
Online booking
Book a table online
See or cancel a booking
Choose food after booking
The booking confirmation email
When the booking page has no times
Guides in this part →
Hardware and help
Troubleshooting
The internet is down
A pairing code is refused
Sign-in is refused
The cloud refused a bill or a payment
Unsynced bills before day end
Guides in this part →
FooodPos Wiki
Stock
Stock in, wastage and kept items, from the POS.
Stock: stock in, wastage, kept item
Key in a delivery (Stock in), stock thrown away (Wastage), or a customer's kept bottle written in after the fact (Kept item), from the POS's Stock button. It goes straight to the cloud and needs the internet; nothing is kept on the POS. Every box, the question before posting, and every message. On the Windows and the Android POS.