iPay88 e-wallet payments
A payment method linked to iPay88 takes an e-wallet payment through the cloud. Merchant Scan (you scan the guest's wallet code, or the Android camera does) and User Scan (the guest scans a QR on the screen), Charge this wallet, Check now, the checks left, cancelling, and every answer the window can give. On the Windows and the Android POS.
On this page
iPay88 lets a guest pay from an e-wallet, such as Touch 'n Go eWallet or DuitNow QR, with the amount sent from the POS. There are two ways, set on the payment method in the back office:
- Merchant Scan: the guest shows the wallet's payment code, and you scan it.
- User Scan: the POS shows a QR, and the guest scans it with the wallet.
iPay88 works through the cloud, so it needs the internet. With the line down, take another method. The payment is written on the bill only when iPay88 says approved for this sale.
Before you start
- iPay88 is set up for the outlet: in the back office, Outlets, the outlet, Money, iPay88 e-wallet. See Outlets: iPay88 e-wallet.
- The payment method is linked: its Integration is iPay88 e-wallet, with Merchant Scan or User Scan and a wallet. See Card terminals and iPay88.
- On Windows, Settings, Hardware, Payment terminals shows the outlet's iPay88: iPay88 e-wallet, On: scan the customer's code, DuitNow QR, or Not set up for this outlet.
Merchant Scan: scan the guest's wallet code
- In the payment window, tap the iPay88 method, for example Touch 'n Go eWallet.
- Leave Payment Amt empty for the whole amount due, or key the part it pays.
- Press Take RM 45.00. The window says Asking iPay88…, then Scan the customer's wallet code.
- Ask the guest to open the wallet's payment code. Scan it with the barcode scanner, or type it into the box.
- Press Charge this wallet. The window says Waiting for iPay88….
- When iPay88 approves, the window closes and the payment is on the bill.
- iPay88 e-wallet over the method's name.
- RM 45.00: the amount iPay88 will charge.
- Scan the customer's wallet code: the step you are at.
- Scan or type the code: the scanner types the code here and presses Enter, which charges at once. You can also type it.
- Charge this wallet: sends the code and the amount to iPay88. It stays grey until the code is at least 6 characters long.
- Cancel: stops before anything is sent: Cancelled. Nothing was sent to the terminal.
User Scan: the guest scans a QR
- Tap the iPay88 User Scan method, for example DuitNow QR, and press Take RM 45.00.
- The window says Asking iPay88…, then shows the QR: Ask the customer to scan this QR with their wallet.
- Turn the screen to the guest. They scan it and pay in their wallet.
- The POS asks iPay88 by itself whether it is paid, on a set schedule, and shows how many checks are left.
- When iPay88 approves, the window closes and the payment is on the bill.
- Ask the customer to scan this QR with their wallet: the QR is under it (drawn here as a block). If the QR has not come yet, the space says The QR has not come yet.
- The wallet's name, from iPay88.
- Checked by itself; 6 checks left: the POS asks iPay88 again by itself (after about 20 s, 15 s, 15 s, 20 s, 25 s, 25 s). Between checks it may say Asking iPay88 again (5 checks left)….
- Check now: asks at once, for a guest who has just paid. It spends one check.
- Cancel: stops waiting. The POS asks iPay88 once more first, so a guest who paid that moment is not lost. If iPay88 says the guest has not paid: Stopped. iPay88 says the customer has not paid.
iPay88 allows a set number of checks per payment per day (7). When they are used up the window says Cannot confirm this payment. Check the iPay88 report before taking payment again.
Every answer
| The window says | What it means |
|---|---|
| (The window closes by itself.) | Approved. The payment is on the bill. |
| Not approved: …. Nothing was charged. | iPay88 or the wallet declined. |
| iPay88 needs the internet, and this POS has none now. Take another payment method. | The POS is offline. |
| This POS cannot reach the cloud for iPay88. | The internet is there, but the cloud cannot be reached. |
| iPay88 is not set up for this outlet. | Set it up on the outlet's Money tab. |
| This wallet is not switched on for iPay88 at this outlet. | Tick the wallet on the outlet's iPay88 settings. |
| iPay88 never received this payment: the customer was not charged. | The request never reached iPay88. Take it again. |
| iPay88's checks for this payment are used up for today. | No more checks can be made. |
| iPay88's answer does not match this payment. Check the iPay88 report before taking payment again. | An answer came for a different payment or amount. It is not used. |
| Cannot confirm this payment. Check the iPay88 report before taking payment again. | No sure answer. The guest MAY have paid. |
When the window says to check the iPay88 report, do not charge again until you have looked: open the iPay88 merchant report, or ask the owner, to see whether this payment went through. The back office lists every iPay88 call in Sales Report, Payment terminals.
A method that is greyed
An iPay88 method is greyed in the grid when the outlet has no iPay88: iPay88 is not set up for this outlet, so this method cannot be used., or when its wallet is off: This wallet is not switched on for iPay88 at this outlet.
Taking back or refunding an iPay88 payment
A payment taken back from an open bill is voided at iPay88 first, then taken back on the POS. See Take back a payment.
A refund of a paid bill is made in the iPay88 merchant report, not by the POS: iPay88 refunds are made in the iPay88 merchant report. Make it there, then press Refund again to record it here. See Refund a bill.
On Android
The same two ways, in a sheet titled iPay88 e-wallet:
- Merchant Scan: Scan the customer's wallet code. with a Wallet code box, Scan it with the scanner, or tap Camera., and Camera and Send. Camera opens the tablet's camera: Point the camera at the customer's wallet code. A code too short or too long says That code cannot be right. Scan the customer's wallet code again.
- User Scan: Ask the customer to scan this QR to pay., the QR, and under it 6 checks left. After the QR's time it adds This QR may have expired: Cancel and take the payment again for a new one. Check now and Cancel are at the foot.
- Cancel on a QR says The QR is closed. If the customer pays it later, it is found before the next iPay88 payment. with Close.
- Before every iPay88 payment the POS first asks about one left open. An approval for this bill is recorded with nothing charged again: An approved iPay88 payment for this bill was found: it is recorded now, and nothing is charged again.
- With no sure answer it offers Check again and Close. With the internet down: iPay88 needs the internet, and the cloud cannot be reached. Take another payment method.
- Settings, Hardware, Payment terminals says: iPay88 goes through the cloud and needs the internet. Its refunds are made in the iPay88 merchant report.
- Wallet code: a scanner types the code here; Done or Enter sends it.
- Camera: scans the guest's code with the tablet's camera, and sends it.
- Send: sends the typed code.