FooodPosWiki

Book a table online

How a guest books a table on the restaurant's own booking page, with no sign-in. The outlet, the number of guests, the day strip, the times, the name, phone and email, Book this table, and the confirmation with its booking number, calendar file and link. Every message the page can show.

Who uses it:GuestWhere:Online booking
On this page

Your guests can book a table themselves, on your restaurant's own booking page. They need no app and no account: they open the link, choose the day and the time, give their name, phone and email, and press Book this table. The booking is confirmed at once and arrives in Reservations and on the POS, with its source Online.

This guide follows the page as a guest sees it, part by part. Where the restaurant finds the link is in Reservations: your booking link and QR.

Before you start

  • The link. The restaurant shares it on its website, Facebook, WhatsApp, or as a QR code on a menu or poster. It looks like fooodpos.com/book/DEMO, or fooodpos.com/book/DEMO?outlet=HQ to open straight on one outlet.
  • The outlet takes online bookings. It has a dining shift with Online booking ticked, and tables that seat the party. If not, the page says so: see When the booking page has no times.
  • The page is in English, on a phone or a computer.

The booking page, part by part

The page is one long column, made for a phone. It opens on the first day the outlet takes online bookings, for 2 guests.

The booking page: the outlet, then When, and how many?, then the times of the chosen day.
  1. The top: the restaurant's name and Book a table, with the outlet's logo beside it where the outlet has one. At the foot of the page: Bookings by FooodPos.
  2. The outlet: its name, its address with Open in maps (opens the phone's maps app), and Phone with its number (a tap dials it). Change outlet is there only when the restaurant has more than one outlet.
  3. Guests: Everyone at the table, children too. Press − or +: from 1 to 20. At 20 the page says For more than 20 guests, please call the outlet.
  4. Day, with or pick a date: a date box to jump to a day further on.
  5. The day strip: a card per day, from Today to as far ahead as the outlet takes bookings. Swipe it with a finger, or drag it with a mouse; on a computer, ‹ and › at its ends move it a page. A greyed day has no service open to online booking: it cannot be pressed. The chosen day is filled in colour.
  6. Time: the times of that day, as buttons. While they load: Looking for times… A time past midnight says next day under it.
  7. A time with a line through it is fully booked. It cannot be pressed. The page never says which table, nor how many are left.

A restaurant with several outlets

When the restaurant has more than one outlet and the link names none, the page first asks Which outlet?: a card for each, with its name, address and phone, and Book at Demo Kitchen Ipoh. An outlet that takes no online bookings says This outlet takes bookings by phone only. instead of the button.

Which outlet? on a restaurant with two outlets.
  1. Book at …: opens the booking page on that outlet. Change outlet brings this list back.
  2. This outlet takes bookings by phone only.: the outlet has dining shifts, but none with Online booking ticked.

Book a table

  1. Open the restaurant's booking link.
  2. If the page asks Which outlet?, press Book at … under the outlet.
  3. Set Guests with − and +.
  4. Press the day on the strip, or choose a date in or pick a date.
  5. Press a time that has no line through it. The page scrolls down to Your details.
  6. Type Your name, Phone number and Email. Add a note in Anything we should know? if you like.
  7. Check the line under You are booking, then press Book this table. The button says Booking your table… while it works, and cannot be pressed twice.
  8. The page shows Your table is booked, with the booking number.

Your details

Your details, the summary, and Book this table.
  1. Your name: needed, up to 100 letters.
  2. Phone number: needed. So the restaurant can reach you about your table. At least six digits, such as 012-345 6789.
  3. Email: needed. We e-mail your booking and its link to it. See The booking confirmation email.
  4. Anything we should know? (optional): up to 500 letters. A birthday, a high chair or an allergy goes here: staff read it on the booking. The page asks for no occasion.
  5. You are booking: the party, the day, the time and the outlet, in one line.
  6. Book this table: makes the booking.

The confirmation

Your table is booked: the number to keep, what was booked, and the way back to it.
  1. Booking number: such as R26-00042. Give it to the staff when you arrive.
  2. We’ve e-mailed your booking to …: the address typed. The email comes within a few minutes.
  3. The outlet: its address with Open in maps, its phone, and If your plans change, please cancel with the link below so the table can go to someone else.
  4. Choose your food now: shown only where the outlet offers it. See Choose food after booking.
  5. Add to calendar: saves the booking as a calendar file (booking-R26-00042.ics), with the time on the outlet's own clock, the address, and the link.
  6. Your link to this booking: the booking's own page. Copy link copies it and says Copied. If the browser will not copy, it says This browser would not copy it. Press and hold the link to copy it.
  7. See or cancel this booking: opens the booking's own page.
  8. Book another table: back to the times, with the name, phone and email kept.

The booking is confirmed at once. In the restaurant it shows in Reservations and on the POS's Bookings, with its source Online, and holds a table like any other booking.

What if…