Paying at the kiosk

How a guest pays at the kiosk, at the counter, by card or by e-wallet, and gets an order number.

Who uses it:GuestWhere:Kiosk
On this page

After Pay, the guest chooses how to pay: at the counter, by card on the kiosk's own terminal, or by e-wallet. The kiosk shows only the ways your restaurant offers. With only one, it goes straight on.

How would you like to pay?

The choice of how to pay, and the order number at the end.
  1. The total: what the order comes to.
  2. 💵 Pay at the counter: the order goes to the counter's POS, and the guest pays there.
  3. 💳 Credit card: the guest pays on the kiosk's card terminal.
  4. 📱 E-wallet: the guest scans a QR code with an e-wallet app.
  5. Your order number: the number to listen for, also on the slip.
  6. Done: back to the start screen. It goes back by itself after a few seconds too.

Pay at the counter

  1. Tap 💵 Pay at the counter.
  2. If the kiosk asks Your name, so we can call you, type the name (and phone, if asked), then tap Pay at the counter.
  3. The kiosk shows Your order number, such as A23, and Please pay at the counter. A slip prints if the kiosk has a printer.
  4. The guest pays at the counter, with that number.

Pay by card or e-wallet

  1. Tap 💳 Credit card or 📱 E-wallet (and give the name, if asked).
  2. The kiosk says Getting your total…, then shows the amount.
  3. Card: Tap, insert or swipe your card on the terminal. E-wallet: Scan with your e-wallet app, with the time left under the QR code.
  4. After an e-wallet payment, tap I have paid if the kiosk has not moved on.
  5. The kiosk shows Paid ✓ and the order number. The receipt prints.

Cancel stops a card or e-wallet payment while the kiosk waits for it. Nothing is charged.

If something goes wrong

  • The payment did not go through and nothing was charged. Try again, choose another way, or pay at the counter.: choose a way again.
  • The QR code ran out of time and nothing was charged. Try again, choose another way, or pay at the counter.: tap E-wallet again for a new code, or choose another way.
  • Please see the counter, your order number is A23: the kiosk could not confirm the card payment. Staff check the card terminal and the order on the Main POS.

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FooodPos is a cloud POS for restaurants in Malaysia.

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