Sound: the QR chime and table calls
Set the chime for new QR orders, its volume and reminder, and the sound of a guest's call from the table.
On this page
The Sound page in Hardware sets what this POS plays for QR orders: a chime for each new order, a reminder while an order waits, and the sound of a guest's call from the table. It is kept on this POS only, and needs no internet.
The Sound page
Chime for a new QR order
On1Volume
80
━━━━━━━━━━━━━━━━●━━━━
2Remind while an order waits
Off3Call from a table
Sound
Service bell ▶5Ding dong ▶Doorbell ▶Phone ring ▶
Ring for
Twice3 seconds5 seconds10 seconds
▶ Hear it6Stop
- Chime for a new QR order: On or Off. It chimes once for each new order, accepted by itself or waiting for somebody.
- Volume: from 0 to 100, for the chime and the calls.
- Remind while an order waits: a soft note, at most once a minute, while an order waits a minute or more to be accepted.
- Play test sound: plays the new-order sound once, at this volume.
- Sound (Call from a table): what rings when a guest taps Call waiter or Request bill on the QR page. ▶ plays a sound once.
- Ring for and ▶ Hear it: Twice, or 3 to 10 seconds; then a try. Stop stops it.
Each change is saved the moment you tap it. Which sound a new QR order makes is chosen in the back office, on the QR Ordering profile.
Set the chime for new QR orders
- On the table screen, tap ⚙, then 🔌 Hardware, then 🔔 Sound.
- Check that Chime for a new QR order says On.
- Move Volume, then press Play test sound.
- For a reminder while an order waits, set Remind while an order waits to On.
Choose the sound of a call from a table
- Under Call from a table, tap ▶ beside a sound to hear it.
- Tap the sound's name to choose it.
- Under Ring for, tap Twice or a number of seconds.
- Press ▶ Hear it to try it. Stop ends it.
On Android
On Android the chime plays as an alarm, so a tablet on silent still sounds it.
If something goes wrong
- This POS could not play a sound. Check the PC's own volume and speakers.: turn up the PC's (or the tablet's) own volume, then press Play test sound again.
- The volume is at nothing, so nothing played.: move Volume up.
- A call rings although the chime is Off: the switch is for new orders only. A call has no switch: set Volume to 0 to silence both.