Ordering at the kiosk
How a guest orders at the kiosk, from Tap to order to Review order.
At the kiosk, guests order by themselves. They choose to eat here or take away, tap their dishes, check the order, then pay. This is what the guest sees, step by step.
The menu screen
RiceNoodlesDrinks
1Kopitiam Demo
🍽️ Eat here ⇄3Start over4Nasi Lemak AyamRM 14.902
Nasi GorengRM 11.90
Mee GorengRM 10.90
Your order
2 items · Eat here
Nasi Lemak Ayam
14.90
−5
1
+Teh Tarik
3.80
−
1
+Total
RM 18.70
- The categories: tap one to see its dishes.
- A dish: tap it to add it. A dish that is sold out says Sold out.
- 🍽️ Eat here ⇄: tap to change to Take away, and back.
- Start over: empties the order and goes back to the start screen.
- − and +: one less or one more. − on the last one removes the dish.
- Review order: opens the order to check it and pay.
On an upright kiosk, the categories run across the top or down the side, and a bar at the foot shows the order, such as 2 items · RM 18.70, with Review order.
Order at the kiosk
- On the start screen, tap Tap to order.
- Tap 🍽️ Eat here or 🛍️ Take away. A kiosk that offers only one goes straight to the menu.
- Tap a category, then a dish. A dish with choices asks for them first. A dish with several kinds says Choose one.
- The dish goes into Your order. Use + and − to change how many.
- Press Review order. Check the order, then press Pay, or Add more to go back to the menu.
- If the kiosk asks Would you also like…?, tap Add beside a dish, or No thanks.
Then the guest chooses how to pay: see Paying at the kiosk.
If something goes wrong
- Nasi Lemak Ayam is sold out. It has been taken out of your order.: it sold out while the guest was ordering. Choose another dish.
- The order was emptied by itself: nobody touched the kiosk for a while, so it started over. Order again.
- Ordering is paused. Please order at the counter.: the kiosk cannot take orders now. See Ordering is paused on a kiosk.