A second screen for the customer display
Plug in a second screen facing the customer, choose which screen the display goes on, and test it.
On this page
A second screen facing the customer shows the bill as you ring it, and your pictures between bills. It is switched on for each POS in the back office. On the POS, Hardware, Customer display says which screen it found, lets you choose it, and tests it.
Before you start
- The POS is a Main or a Sub POS. A waiter tablet, a kitchen display and a kiosk have no customer display.
- The customer display is switched on for this POS in the back office. See Turn the customer display on at the POS.
The customer display page
Hardware
🖨️ Printer💵 Drawer🖥️ Customer display📟 Pole display
Customer display
On in the back office: full screen, the order only.1
Second screen: Screen 2 · 1920 × 1080.
Showing now on Screen 2 · 1920 × 1080.
Show it on3
The largest screen that is not this oneScreen 2 · 1920 × 1080Screen 3 · 1024 × 600Show test4Off on this PC
Keeps the customer display off on this PC whatever the back office says: for a second screen used for something else.
- What the back office set: on or off, and the look.
- Second screen: the screen the POS found.
- Show it on: with more than one extra screen, which one to use.
- Show test: a sample bill on the second screen for a few seconds.
- Off on this PC: keeps the display off here, for a screen used for something else.
Set up the second screen
- Plug the screen into the POS (HDMI or USB-C), or use a POS with a customer screen built in.
- On Windows, if both screens show the same picture, press Win+P and choose Extend.
- On the POS, press ⚙ (Settings), Hardware, then Customer display.
- Check the Second screen line names your screen. With several, choose one under Show it on.
- Press Show test. The sample shows on the customer's screen.
On Android, the page shows the screen found and Show test. A dual-screen POS uses its customer screen by itself.
If something goes wrong
- No second screen found.: plug the screen in and switch it on; on Windows, press Win+P and choose Extend.
- Off in the back office. Switch it on in the POS terminal dialog…: switch it on in the back office, on the POS's Customer display tab.
- No second screen to show the test on.: the POS sees only one screen. Check the cable, then press Show test again.